Critical Communication Skills at the Workplace: Legal Implications

February 24, 2014

Communication is the foundation of any successful business or organization. We know that the development of communication skills in management is critical for productivity, employee engagement, customer satisfaction and profitability. But, what about the legal implications that lack of communication skills could cause in an organization? 

 

There are so many laws and regulations related to Human Resources. The lack of effective communication skills could be directly associated to some of them. 

 

Do you understand the legal implications of asking the "wrong questions" during the hiring process? What can be asked? What should not be asked? What about the legal implications of lack of communication skills in the day-to-day operations? 

 

The following are just some of the legal reasons why COMMUNICATION SKILLS are CRITICAL at your workplace. 

  • Civil Rights Acts of 1964 and 1991

    • How your management communicates in relation to sex, race, religion, color and national origen?

  • Pregnancy Discrimination Act

    • How your management manages pregnancy, childbirth, or other medical condictions.

  • Americans with Disabilities Act

    • What type of questions your management team is asking during an interview?

  • Age Discrimination in Employment Act

    • How your management team avoid age discriminatory comments?

  • Fair Labor Standards Act

  • Equal Pay Act of 1963

  • Family and Medical Leave Act

  • Occupational Safety and Health Act

  • Drug-Free Workplace Act

  • Consolidated Omnibus Budget Reconciliation Act

  • Health Insurance Portability and Accountability Act

  • Types of Harassment

    • Equal Employment Opportunity

    • Verbal : Derogatory or vulgar comments, regarding an individual's sex, religion, ethnic heritage, physical appearance, or personal attributes, or the distribution of written or graphic material having such effect.

    • Physical

    • Sexual

  • Documenting Disciplinary Procedures

  • Employee Separation

    • Discharge

 

As you can observe there are so many laws and rules related to human resources. The lack of communication skills could get you in real "ISSUES". Assertiveness, Listening, Impulse Control, Stress Management, Decision Making are just some of the critical skills included in our EMOTIONAL INTELLIGENCE for LEADERS COURSE.

 

Empower your management team and employees with COMMUNICATION SKILLS could minimize a lot of human resources issues in your organization. It's the best investment!! Could save you a lot of time and money.  WE CAN HELP!!!!!!

 

 

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