Job satisfaction is a priority concern for researchers because work is such a big part of life. Satisfaction with work feeds satisfaction in life. Moreover, decreased job stress feeds improved health.
How do you feel in regards to your job?
Positive moods at work do contribute to creativity, persistence and helpfulness (Brief & Weiss, 2002). Also, business units with engaged employees have more loyal customers, less turnover, higher productivity, and greater profits.
Why Emotional Intelligence for Managers in your business?
Managers with emotional intelligence leads in ways that enhance people's satisfaction, engagement, and productivity and their organization's success. Emotional Intelligent Managers know how to get employees to be more productive and more focused managing emotions in a healthier way.
Emotions are a mix of (1) physiological activation, (2) expressive behaviors, and (3) conscious experience, including thoughts and feelings. Emotional Intelligence is the art and science of understanding and managing emotions in a healthy and functional way.
In a global-multicultural business environment, understand the verbal and nonverbal communication of emotions is a must. The meaning of gestures varies with the culture. Emotional Intelligent Managers could be able to read bodies, listen to the tone of voice and study facial expression, but mainly Emotional Intelligent Managers has the empathetic listening skills needed to healthy communication. It's not about read others emotions, it's about communicate effectively.
Bottom line, better managers equal less turnover, higher productivity and more profit.
Remember, 70% of the employees don't quit their job, their quit their boss!!!!